Learned Capabilities
Everything Delamain has learned about Meridian — your processes, preferences, and institutional knowledge.
Understands your deal qualification criteria
Knows the BANT + technical-fit framework Meridian uses to score inbound leads before routing to AEs.
Knows your engineering review process
Familiar with the two-stage PR review pipeline including automated linting, required approvals, and deploy-gate checks.
Maps your org structure & decision makers
Understands reporting lines, team leads, and who signs off on budget decisions across Sales, Engineering, and Product.
Recognises your product positioning
Learned the key differentiators, competitive angles, and value props Meridian uses in outbound messaging.
Follows your brand voice guidelines
Applies Meridian's tone — professional yet approachable — across emails, proposals, and customer-facing copy.
Understands your onboarding playbook
Knows the 30-60-90 day onboarding plan for new hires including buddy assignments, tooling setup, and milestone reviews.
Tracks your pipeline & forecast model
Understands weighted pipeline stages, commit vs. best-case definitions, and the monthly forecasting cadence.
Knows your compliance requirements
Aware of SOC 2 Type II controls, data-handling policies, and the annual audit timeline Meridian follows.
Jumpstart learning — pick a template and Delamain will ask the right questions.
Sales Playbook
Teach Delamain your sales methodology, objection handling, and competitive battle cards.
Engineering Workflows
Import sprint rituals, incident-response runbooks, and architecture decision records.
Customer Success
Capture health-score models, renewal playbooks, and escalation paths.
Financial Reporting
Load chart-of-accounts mappings, budget templates, and close-process checklists.
HR & Hiring
Define interview rubrics, levelling frameworks, and offer-approval workflows.