Fix onboarding flow
23 messagesAC
Our user onboarding is dropping off at step 3. Can you analyze why?
D
Delamain06:32 PM
I looked at your Mixpanel funnel data and found the issue.
Onboarding funnel (last 30 days):
Root cause: Step 3 asks users to connect an integration immediately, but 67% of drop-offs happen when the OAuth popup fails to load (likely ad-blockers). Another 23% abandon because they don't have admin access to the tool they want to connect.
Recommendation: Make tool connection optional at step 3. Add a "Skip for now — connect later" path. This alone could recover ~150 users/month based on current volume.
| Step | Users | Drop-off |
|---|---|---|
| Step 1: Account created | 312 | — |
| Step 2: Profile setup | 287 | 8% |
| Step 3: Connect first tool | 198 | 31% |
| Step 4: First automation | 156 | 21% |
Cmd+K to search · Shift+Enter for new line